Refund policy

Thank you for shopping at Easy Ship India. We value your satisfaction and strive to ensure you have a positive shopping experience with us. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our return and refund policy.

Returns

  1. Eligibility for Returns:

    • Items must be returned within 7 days from the date of receipt by the customer.
    • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

  2. Non-Returnable Items:

    • Perishable goods such as food, flowers, newspapers, or magazines.
    • Personal care items such as health and personal hygiene products.
    • Gift cards, downloadable software products, and some health and personal care items.

  3. Return Process:

    • To initiate a return, please email us at easyshipindia.in@gmail.com with your order number and details about the product you would like to return.
    • Our customer service team will respond with instructions on how to proceed with your return.

  4. Shipping:

    • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

  1. Refund Process:

    • Once we receive your return, we will inspect the item and notify you that we have received your returned item.
    • We will immediately notify you of the status of your refund after inspecting the item.

  2. Refund Approval:

    • If your return is approved, we will initiate a refund to your original method of payment.
    • You will receive the credit within a certain number of days, depending on your card issuer's policies.

  3. Partial Refunds:

    • Certain situations may result in only partial refunds:
      • Items with obvious signs of use.
      • Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
      • Any item that is returned more than 7 days after delivery.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at [your business email] and send your item to: Goa India

Contact Us

If you have any questions about our return and refund policy, please contact us at:

Note: This policy is subject to change without prior notice. Please review it regularly to stay informed of any updates.

Thank you for shopping with Easy Ship India!